FAQ

What is your returns policy?

Goods can be returned within 30 days of purchase. We offer a full refund and 100% satisfaction guarantee. If you wish to return an item, please complete the returns form found here.

 

What is your shipping policy?

Australia Wide Free Shipping

New Zealand flat rate shipping of $10 for purchases under $75

New Zealand free shipping on purchases over $75

International flat rate shipping fee of $25 for orders below $150

International free shipping for orders over $150.00

 

What are your Gumboots made from?

Our Gumboots are made from natural rubber, free of any nasties. Our gumboots are made with only the best quality, this means your little one can wear their gumboots all year long. They are perfect for any season and guaranteed to look after those little feet on any given adventure.

 

How do I choose the correct size in Gumboots?

Our Gumboots range is from a Size 6 to a Size 11. This is approximately from 1.5 years to 4.5 years in age. Please use our size guide to help you choose the right fit. Our gumboots are true to size. So if your child is currently wearing a US size 6 we suggest buying a US size 6 in gumboots. If your child is close to moving into the next size, we suggest choosing the next size up. You can always have your child wear thicker socks inside the boots if they are slightly too big.

 

How big are your change mats?

Our change mats are 61 x 55cm.  We have made these slightly bigger to ensure your baby can be placed on our change mat with ample room to move. Our mats are also perfect for travel and play. Our mats fold up and come in a neutral tote bag that you can easily place into your baby bag. They are very practical and easy use.  

 

How do you clean the change mats?

Our change mats are super easy to clean. You can use baby wipes to clean over them. They are also double sided so both sides of the mat can be used.

 

What are your change mats made from?

Our change mats are made from faux (vegan) leather, free of any toxic, harmful nasties.

 

What is your bedding made of and why is it hypoallergenic?

Our bedding is made from the highest quality 100% pure cotton. Our bedding looks after the skin of our little one’s and is specifically designed to be hypoallergenic. Our sheets are made with lightweight, breathable 100% pure cotton fabric to support a good night’s sleep.

 

What size are your bassinet sheets?

Our bassinet sheet is 80 X 48 X 12 cm, fits all standard size bassinets as well as the Boori bassinet.

 

What size are your cot sheets?

Our cot sheet is 133 x 77 x 19 cm, fits all standard cots as well as the Boori cot.